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Resources for eCommerce
State of eCommerce: Buyer Habit Trends
More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.
Replyco Sprint 6: New Email Features & Updates for eCommerce, Customer Service
With clickable order numbers and much more, Replyco’s new features and improvements will make email management for eBay and Amazon sellers easier than ever.
5 Tips for Issuing an Effective Customer Apology
Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.
3 Useful Tools for Managing Teams Remotely
More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.
Introducing Our Best Features Yet
From forwarding, to channel email templates to creating a customisable user experience, Replyco Helpdesk has been hard at work developing new features. Details inside.
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5 Email Marketing Tips Every eCommerce Seller Should Know
Follow these five steps to create effective email marketing campaigns that increase open & click-through rates, decrease bounces and improve sales.
The 29 Most Important Customer Service Skills for eCommerce Sellers
From patience to product knowledge, these are the 29 must-have customer service skills every eCommerce pro should develop and master.
How to Write a Value Proposition / Product Description that Sells
Four steps to writing an eCommerce product description or value proposition that really works, including tips on how to differentiate your brand.
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