fbpx

Learn. Connect. Engage.

Sign up to receive the latest in online selling, get tips on customer service and learn from industry experts.

Brainery

Resources for eCommerce

State of eCommerce: Buyer Habit Trends

More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.

May 21, 2020 - ecommerce
Work together

Replyco Sprint 6: New Email Features & Updates for eCommerce, Customer Service

With clickable order numbers and much more, Replyco’s new features and improvements will make email management for eBay and Amazon sellers easier than ever.

May 21, 2020 - release notes
5 Tips to Issuing an Effective Apology - Customer Service Tips

5 Tips for Issuing an Effective Customer Apology

Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.

May 12, 2020 - customer supporttips
3 Useful Tools for Managing Remote Teams Replyco Helpdesk for eCommerce

3 Useful Tools for Managing Teams Remotely

More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.

May 12, 2020 - tipstools
Introducing Our Best Features Yet

Introducing Our Best Features Yet

From forwarding, to channel email templates to creating a customisable user experience, Replyco Helpdesk has been hard at work developing new features. Details inside.

May 12, 2020 - release notes

You may also like

5 Email Marketing Tips Every eCommerce Seller Should Know

Follow these five steps to create effective email marketing campaigns that increase open & click-through rates, decrease bounces and improve sales. 

The 29 Most Important Customer Service Skills for eCommerce Sellers

From patience to product knowledge, these are the 29 must-have customer service skills every eCommerce pro should develop and master.

How to Write a Value Proposition / Product Description that Sells

Four steps to writing an eCommerce product description or value proposition that really works, including tips on how to differentiate your brand.

Popular

Get eCommerce Insights

Sign up to receive the latest in online selling, get tips on customer service and learn from industry experts.