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Resources for eCommerce

Improve Efficiencies with Sprint 9 Proactive Messaging, Exports, Sorting & More

From proactive eBay messaging to exportable reporting, and new features to customize your experience, Sprint 9 is designed to help you find and respond to important information faster.

21 Sure-Fire Ways to Encourage Customer Loyalty

From providing excellent service and top-notch products to hiring the right people, here are 21 ways to boost customer loyalty that you can implement today.

How Replyco Helped eBay Seller Bedrooms Plus Improve Communications & Customer Service

Bedrooms Plus company director Craig McCormack discusses how his team uses Replyco to improve customer service, email management and communications.

32 Research-Supported Customer Retention Strategies that Really Work (with Stats)

Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.

Customer Catch-Up Workshop November 3 (Ep 5)

Join the Replyco team for a customer workshop to discuss new features and updates, plus share your own ideas, feedback and questions. Join the conversation.

July 28, 2020 - webinar

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Replyco Sprint 7 - New Features including eBay Returns and Refunds

Replyco Sprint 7: New Features Take User Experience to the Next Level

With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.

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3 Useful Tools for Managing Remote Teams Replyco Helpdesk for eCommerce

3 Useful Tools for Managing Teams Remotely

More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.

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How to Write a Value Proposition / Product Description that Sells

Four steps to writing an eCommerce product description or value proposition that really works, including tips on how to differentiate your brand.

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