Learn. Connect. Engage.
Sign up to receive the latest in online selling, get tips on customer service and learn from industry experts.
Resources for eCommerce
5 Strategies and Best Practices for eCommerce Customer Service
Guest post from the customer service outsourcing experts at LTVplus on 5 strategies and best practices for eCommerce Customer Service.
Summer ’22 Product Release: ChannelAdvisor Integration, Cancel eBay Orders, 2FA and more
Transform your business with new integrations and innovations from the Summer ’22 Product Release.
Wish integration, auto-responders and templates for live chat and social media, now available on Replyco
From Wish.com integration to auto-responders for live chat, Telegram and social media channels, to a new “Fallbacks” feature, our latest release is designed to make servicing your customers faster, easier and more intuitive. Let’s go!
Replyco Announces Etsy Marketplace Integration
From same screen order data, to team collaboration and SLA support, read how Replyco can help you manage customer messages from Etsy, the fastest growing online retailer.
Amazon feedback announced with Replyco Sprint 15
From Amazon feedback requests to user role management, file drag and drop, and team mentions, Sprint 15 helps you stay on top of your reputation with better customer service.
Popular
You may also like
What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.