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Resources for eCommerce

23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales

Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.

June 17, 2020 - ecommercehow-totips
Replyco Sprint 7 - New Features including eBay Returns and Refunds

Replyco Sprint 7: New Features Take User Experience to the Next Level

With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.

The 29 Most Important Customer Service Skills for eCommerce Sellers

From patience to product knowledge, these are the 29 must-have customer service skills every eCommerce pro should develop and master.

How to Write a Value Proposition / Product Description that Sells

Four steps to writing an eCommerce product description or value proposition that really works, including tips on how to differentiate your brand.

May 27, 2020 - ecommercehow-totips

eCommerce 101: What’s the Difference Between Customer Service & Customer Support?

Learn about the difference between customer service and customer support, as well as how they work together and tips for mastering both.

May 21, 2020 - customer supportecommerce

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Announcing Replyco Brainery - Customer Service and eCommerce Resource Center

Introducing Replyco Brainery: Workshops & Webinars for Customer Service and eCommerce

Introducing Replyco Brainery, a workshop / webinar series centered around Customer Service and eCommerce.

Tools to Help eCommerce Sellers Work Remotely

Tools to Help eCommerce Sellers Work Remotely

From Slack to Todoist, we’ve put together a list of our favorite tools perfect for helping eCommerce sellers and their team work remotely.

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Replyco Sprint 6: New Email Features & Updates for eCommerce, Customer Service

With clickable order numbers and much more, Replyco’s new features and improvements will make email management for eBay and Amazon sellers easier than ever.

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