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Resources for eCommerce
19 Ways to Conquer Fear of Rejection in Sales
Working in sales is tough, but it can also be incredibly rewarding. Here are 19 ways to overcome your fear of rejection when making pitches.
Customer Expectations: 18 Things Today’s Shoppers Want
Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.
Cryptocurrency 101: Should Your eCommerce Business Accept Bitcoin?
The buzz over Bitcoin doesn’t seem to be going away anytime soon. For eCommerce sellers, what are the implications of accepting cryptocurrency as payment?
15 Companies with Amazing Customer Service + What They Teach Us
From Amazon to Trader Joe’s, here are 15 companies that provide excellent customer service, as well as the business lessons you can learn from them.
eCommerce 101: Everything You Need to Know About Inventory Turnover Ratio
Having an optimal inventory turnover ratio is critical to success and profit in the eCommerce industry. Learn how to calculate and improve it here.
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Replyco Sprint 7: New Features Take User Experience to the Next Level
With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.
3 Useful Tools for Managing Teams Remotely
More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.
32 Research-Supported Customer Retention Strategies that Really Work (with Stats)
Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.
