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Resources for eCommerce

Amazon feedback announced with Replyco Sprint 15

From Amazon feedback requests to user role management, file drag and drop, and team mentions, Sprint 15 helps you stay on top of your reputation with better customer service.

Sprint 14 Focuses on Instagram, Intuitive Features & Linnworks At-Risk Order Detection

From Instagram to Linnworks at-risk order detection and smart filters, Sprint 14 is designed to make servicing your customers faster, easier, and more intuitive.

November 3, 2021 - ecommercerelease notestools

How Rinkit Crushes Customer Support Goals

Discover how Rinkit uses Replyco helpdesk software for eCommerce to keep customer support on point and organise messaging.

How to Perfectly Coordinate Dropshipping & Marketplaces

In this guest post, the marketplace experts from ChannelEngine explore the benefits and challenges of selling drop-shipped items on marketplaces. While the opportunity is huge, the margin for error is tight. Read about some common pitfalls, how to avoid them and some tips that can help you achieve your ambitions.

September 2, 2021 - dropshippingecommercemarketplaces

Introducing Helpdesk Software with No Limits

We’ve been teasing a big announcement and it’s finally here! eCommerce sellers can now say goodbye to helpdesk ticket limits (and hello to savings). 

September 1, 2021 - ecommercenewstools

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32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

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