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Resources for eCommerce

How to Remove Negative Feedback on eBay (Tips for Sellers)

Discover your options as a seller and the steps you should take to remove negative feedback on eBay. Plus, find tips for improving future reviews.

April 24, 2021 - customer feedbackeBaytips

How to Sell Like-New Items on Amazon Renewed

Explore everything eCommerce pros need to know about Amazon Renewed — including the definition, allowed items, how to get started and more. 

April 21, 2021 - Amazonecommercetips

How eCommerce Seller ShopMonk Improved Customer Support by 30%

Learn how successful eCommerce seller ShopMonk used Replyco helpdesk software to slash response times by 30% and improve customer support.

eBay Account Suspensions: Types, Reasons & Ways to Fix Them

eBay account suspensions can be stressful, costly and even devastating to your eCommerce business. Here are some tips for avoiding or fixing them.

April 17, 2021 - eBayecommercetips

How to Calculate Shipping and Handling Costs so You Don’t Lose Money

eCommerce sellers need to calculate shipping and handling costs on all items to avoid losing money or setting prices too high. Here’s how to do it.

April 16, 2021 - ecommerceshippingtips

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How to Block a Buyer on eBay - Replyco Helpdesk Software for eCommerce

How to Block a Buyer on eBay (Steps + Tips)

Unfortunately, sellers must sometimes block a buyer on eBay. Learn how to do it, plus get expert insights on why and when you should, here.

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Customer Retention

32 Research-Supported Customer Retention Strategies that Really Work (with Stats)

Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.

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Pricing Strategies

23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales

Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.

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