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Resources for eCommerce

How to Avoid Amazon Scams as a Seller

Amazon scams aren’t just a concern for online shoppers; sellers need to protect themselves as well. Here are 4 common scams and how to avoid them.

March 12, 2021 - Amazonecommercescams

How to Contact eBay Customer Service in 2021

The recent pandemic means eBay phone support is temporarily unavailable, but here are all the ways you can contact eBay customer service right now.

March 11, 2021 - customer serviceeBayhow-to

How to Create a Customer Journey Map: Steps + Examples

Learn why every seller needs a customer journey map strategy, plus find simple instructions and step-by-step examples in this easy-to-follow guide.

How to Get Great Customer Reviews (& Why You Need Them)

Learn more about why customer reviews are important (including stats), ways to collect them and how to encourage positive feedback.

Customer Catch-Up Workshop March 9 (Ep 7)

Join the Replyco team for a customer workshop to discuss new features and updates, plus share your own ideas, feedback and questions.

February 24, 2021 - webinar

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5 Tips to Issuing an Effective Apology - Customer Service Tips

5 Tips for Issuing an Effective Customer Apology

Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.

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State of eCommerce: Buyer Habit Trends

More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.

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Pricing Strategies

23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales

Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.

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