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Resources for eCommerce

Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

July 15, 2020 - customer serviceeBaytools

5 Customer Service Books Every eCommerce Seller Should Read

Customer service is the key to eCommerce success. Here are five books that offer real-world advice to help you take yours to the next level.

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

Replyco Customer Catch-up Workshop

Customer Catch-up Workshop July 28

Join the Replyco team for a live video and workshop, just for customers!

June 25, 2020 - tipswebinar

5 Email Marketing Tips Every eCommerce Seller Should Know

Follow these five steps to create effective email marketing campaigns that increase open & click-through rates, decrease bounces and improve sales. 

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How to Write a Value Proposition / Product Description that Sells

Four steps to writing an eCommerce product description or value proposition that really works, including tips on how to differentiate your brand.

Replyco Customer Catch-up Workshop

Customer Catch-up Workshop July 28

Join the Replyco team for a live video and workshop, just for customers!

3 Useful Tools for Managing Remote Teams Replyco Helpdesk for eCommerce

3 Useful Tools for Managing Teams Remotely

More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.

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