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Resources for eCommerce

Social Media eCommerce: What Sellers Need to Know

Social media eCommerce is on the rise. Discover what sped up its growth, why brands need to adapt and more (including recent statistics). 

July 24, 2021 - ecommercesocial mediaStats

Helpdesk Software for eCommerce: What Exactly Is a Ticket?

Replyco helpdesk software for eCommerce saves sellers money with ticket-based pricing. But what are tickets? Find definitions and examples here.

How The Online Pound Store Achieved 3 Keys to eCommerce Success

Discover how eCommerce seller The Online Pound Store used Replyco to improve customer service, boost organization and save time.

7 Pro Tips for Marketing Your eBay Store

If you want to increase your sales on eBay, you need great marketing strategies. Here are 7 ways to get your products seen by more shoppers.

July 17, 2021 - eBayecommercemarketing

6 Specific Ways to Save Time Using Email Templates

Email templates can help you save time on a variety of communication tasks. Here are 6 ways to use this tool to its fullest potential.

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What eBay Star Colors Mean + How to Improve Yours - Replyco Helpdesk Software for eCommerce

What eBay Star Colors Mean + How to Improve Yours

From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.

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Customer service

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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eBay’s Policy

Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

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