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Resources for eCommerce

eCommerce Helpdesk: How Does It Work & Why Is It So Crucial?

Rising to the challenge of providing stellar customer service as you expand your business is no easy task. That’s where an eCommerce help desk comes into play.

January 27, 2021 - customer supportecommercetools

80+ Email Marketing Stats (Some of These Might Surprise You)

Email marketing can improve everything from ROI to engagement. Here’s your full guide to all the stats you need to know for 2021 and beyond.

Customer Catch-Up Workshop February 9 (Ep 6)

Join the Replyco team for a customer workshop to discuss new features and updates, plus share your own ideas, feedback and questions.

January 20, 2021 - webinar

5 Benefits of Using an eBay Business Account

If you’re looking to grow your eCommerce operation and enhance visibility, you should consider upgrading to an eBay business account. Here are the benefits.

January 20, 2021 - eBayecommerceSales

How to Create the Best Customer Experience Strategy: 27 Pro Tips

From building trust to understanding your buyers, there are tons of ways you can improve the customer experience. Here are our 27 pro tips.

January 19, 2021 - customer experiencehow-totips

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Replyco Sprint 7 - New Features including eBay Returns and Refunds

Replyco Sprint 7: New Features Take User Experience to the Next Level

With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.

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3 Useful Tools for Managing Remote Teams Replyco Helpdesk for eCommerce

3 Useful Tools for Managing Teams Remotely

More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.

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Customer Retention

32 Research-Supported Customer Retention Strategies that Really Work (with Stats)

Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.

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