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Resources for eCommerce

11 Small Changes for a Big Boost to Your Customer Experience

Want to increase eCommerce sales? Start by improving your customer experience. Here’s a guest post from Chattermill’s Lisa Xu on what steps to follow.

How to Be Successful While Working Remotely

Guest post from 365 Business Tips contributing editor Matt Casadona on how to stay productive and reach your goals while working remotely.

June 16, 2021 - how-totipsworking remotely

How RaceTI Slashed Time Spent on Customer Messaging in Half

Rauf Baig handles all of the customer messaging for RaceTI on his own, yet doesn’t spend a ton of time doing so. Learn more about his techniques here.

8 Ways to Nail Amazon Prime Day 2021

Want to crush your Amazon Prime Day goals? Follow these 8 pro tips to prepare your store and put together a winning strategy for the big week. 

June 9, 2021 - AmazonecommercePrime Day

Sprint 13 Debuts More Customized SLA & Live Chat Management

From better SLA control to new live chat options and more, Replyco’s Sprint 13 update lets users tailor and streamline their customer support strategy.

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What eBay Star Colors Mean + How to Improve Yours - Replyco Helpdesk Software for eCommerce

What eBay Star Colors Mean + How to Improve Yours

From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.

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Customer service

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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eBay’s Policy

Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

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