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Resources for eCommerce

How RaceTI Slashed Time Spent on Customer Messaging in Half

Rauf Baig handles all of the customer messaging for RaceTI on his own, yet doesn’t spend a ton of time doing so. Learn more about his techniques here.

8 Ways to Nail Amazon Prime Day 2021

Want to crush your Amazon Prime Day goals? Follow these 8 pro tips to prepare your store and put together a winning strategy for the big week. 

June 9, 2021 - AmazonecommercePrime Day

Sprint 13 Debuts More Customized SLA & Live Chat Management

From better SLA control to new live chat options and more, Replyco’s Sprint 13 update lets users tailor and streamline their customer support strategy.

4 B2B eCommerce Platforms Sellers Need to Know

Learn more about these 4 B2B eCommerce platforms (including what they offer sellers), and set yourself up for success in this booming industry.

June 5, 2021 - B2Becommercetools

Selling on Amazon Australia and the Keys to Great CX

Learn how to reach new customers on Amazon Australia & gain insights on how to avoid falling victim to the silent killer of sales.

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How to Block a Buyer on eBay - Replyco Helpdesk Software for eCommerce

How to Block a Buyer on eBay (Steps + Tips)

Unfortunately, sellers must sometimes block a buyer on eBay. Learn how to do it, plus get expert insights on why and when you should, here.

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Customer Retention

32 Research-Supported Customer Retention Strategies that Really Work (with Stats)

Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.

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Pricing Strategies

23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales

Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.

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