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Resources for eCommerce
Customer Expectations: 18 Things Today’s Shoppers Want
Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.
Cryptocurrency 101: Should Your eCommerce Business Accept Bitcoin?
The buzz over Bitcoin doesn’t seem to be going away anytime soon. For eCommerce sellers, what are the implications of accepting cryptocurrency as payment?
15 Companies with Amazing Customer Service + What They Teach Us
From Amazon to Trader Joe’s, here are 15 companies that provide excellent customer service, as well as the business lessons you can learn from them.
eCommerce 101: Everything You Need to Know About Inventory Turnover Ratio
Having an optimal inventory turnover ratio is critical to success and profit in the eCommerce industry. Learn how to calculate and improve it here.
A Beginner’s Guide to Shipping to Amazon FBA
Guest article from AMZScout on everything eCommerce sellers need to know about using the Fulfillment by Amazon program (Amazon FBA) to ship products.
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32 Research-Supported Customer Retention Strategies that Really Work (with Stats)
Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.
Replyco Sprint 7: New Features Take User Experience to the Next Level
With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.
3 Useful Tools for Managing Teams Remotely
More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.
