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Resources for eCommerce

22 Ways to Collect Customer Feedback — The Ultimate Guide

Customer feedback is crucial to business growth and profitability. Here are 22 different ways to collect it throughout the buyer journey.

September 21, 2020 - customer feedbackhow-totips

Read This and Save 30 Minutes per Day on Customer Messaging

What would an extra 30 minutes per day mean to you as an eCommerce seller? Use these tried-and-true methods to save time every day on customer messaging.

Improve Efficiencies with Sprint 9 Proactive Messaging, Exports, Sorting & More

From proactive eBay messaging to exportable reporting, and new features to customize your experience, Sprint 9 is designed to help you find and respond to important information faster.

21 Sure-Fire Ways to Encourage Customer Loyalty

From providing excellent service and top-notch products to hiring the right people, here are 21 ways to boost customer loyalty that you can implement today.

How eBay Seller Bedrooms Plus Improved Customer Service

Bedrooms Plus company director Craig McCormack discusses how his team uses Replyco to improve customer service, email management and communications.

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How to Block a Buyer on eBay - Replyco Helpdesk Software for eCommerce

How to Block a Buyer on eBay (Steps + Tips)

Unfortunately, sellers must sometimes block a buyer on eBay. Learn how to do it, plus get expert insights on why and when you should, here.

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Customer Retention

32 Research-Supported Customer Retention Strategies that Really Work (with Stats)

Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work.

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Pricing Strategies

23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales

Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.

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