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Resources for eCommerce

Navigating the Holiday Return Rush

In this edition of “Notes from the C-Suite Desk,” Jodi discusses how to plan your holiday return strategy, including common challenges and how to solve them.

November 26, 2020 - ecommerceHolidays 2020returns

Email Marketing: Your Definitive Guide to List Building

The ultimate resource for getting the most out of your list building campaigns, featuring expert insights from the email marketing pros at Litmus.

How to Manage Orders & Maintain the Customer Experience During the Holiday Shopping Season

Guest article from Linnworks on the top challenges facing eCommerce sellers this holiday season, as well as tips on how to tackle them.

November 3, 2020 - ecommerceHolidays 2020how-to

Sprint 11 Debuts Facebook Messenger Integration, Live Chat Management and More

From a new Facebook Messenger integration to live chat instant message management and more, Sprint 11 has the customer service tools eCommerce pros need.

October 29, 2020 - ecommercerelease notestools

Using Customer Service as a Marketing Strategy

In this edition of “Notes from the C-Suite Desk,” Jodi offers common sense tips on how to use great customer service to achieve marketing and sales goals.

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5 Tips for Issuing an Effective Customer Apology

Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.

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State of eCommerce: Buyer Habit Trends

More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.

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23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales

Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.

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