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Resources for eCommerce

How to Run a Customer-Centric Business: The Ultimate Guide

Putting customers first is a sure-fire way to increase sales, growth and ROI. Here’s a step-by-step guide to creating a customer-centric business strategy.

eCommerce Helpdesk: How Does It Work & Why Is It So Crucial?

Rising to the challenge of providing stellar customer service as you expand your business is no easy task. That’s where an eCommerce help desk comes into play.

January 27, 2021 - customer supportecommercetools

80+ Email Marketing Stats (Some of These Might Surprise You)

Email marketing can improve everything from ROI to engagement. Here’s your full guide to all the stats you need to know for 2021 and beyond.

Customer Catch-Up Workshop February 9 (Ep 6)

Join the Replyco team for a customer workshop to discuss new features and updates, plus share your own ideas, feedback and questions.

January 20, 2021 - webinar

5 Benefits of Using an eBay Business Account

If you’re looking to grow your eCommerce operation and enhance visibility, you should consider upgrading to an eBay business account. Here are the benefits.

January 20, 2021 - eBayecommerceSales

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32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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Customer Expectations - Replyco Helpdesk Software for eCommerce

Customer Expectations: 18 Things Today’s Shoppers Want

Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.

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