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Resources for eCommerce
22 Ways to Collect Customer Feedback — The Ultimate Guide
Customer feedback is crucial to business growth and profitability. Here are 22 different ways to collect it throughout the buyer journey.
Read This and Save 30 Minutes per Day on Customer Messaging
What would an extra 30 minutes per day mean to you as an eCommerce seller? Use these tried-and-true methods to save time every day on customer messaging.
Improve Efficiencies with Sprint 9 Proactive Messaging, Exports, Sorting & More
From proactive eBay messaging to exportable reporting, and new features to customize your experience, Sprint 9 is designed to help you find and respond to important information faster.
21 Sure-Fire Ways to Encourage Customer Loyalty
From providing excellent service and top-notch products to hiring the right people, here are 21 ways to boost customer loyalty that you can implement today.
How eBay Seller Bedrooms Plus Improved Customer Service
Bedrooms Plus company director Craig McCormack discusses how his team uses Replyco to improve customer service, email management and communications.
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What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.