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Resources for eCommerce
5 Tips for Issuing an Effective Customer Apology
Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.
3 Useful Tools for Managing Teams Remotely
More employees are working from home than ever before. Learn about software platforms that enable companies to manage remote teams more effectively.
Introducing Our Best Features Yet
From forwarding, to email templates to creating a customizable user experience, Replyco has been hard at work developing new features for eCommerce sellers.
Workshop: Streamline Customer Service
Learn messaging best practices, how to prepare and create a workflow and watch a demonstration on implementing autoresponders, email templates and more.
Introducing Replyco Brainery: Workshops & Webinars for Customer Service and eCommerce
Introducing Replyco Brainery, your source for blogs, guides, workshops, webinars, news and more centered around customer service and eCommerce.
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32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.