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Resources for eCommerce

23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales

Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.

June 17, 2020 - ecommercehow-totips

Replyco Sprint 7: New Features Take User Experience to the Next Level

With eBay returns / refunds (beta), upgraded Linnworks functionality and more, the Replyco Sprint 7 features mark a new era in streamlined customer service.

The 29 Most Important Customer Service Skills for eCommerce Sellers

From patience to product knowledge, these are the 29 must-have customer service skills every eCommerce pro should develop and master.

How to Write a Value Proposition / Product Description that Sells

Four steps to writing an eCommerce product description or value proposition that really works, including tips on how to differentiate your brand.

May 27, 2020 - ecommercehow-totips

eCommerce 101: What’s the Difference Between Customer Service & Customer Support?

Learn about the difference between customer service and customer support, as well as how they work together and tips for mastering both.

May 21, 2020 - customer supportecommerce

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What eBay Star Colors Mean + How to Improve Yours

From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.

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32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

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