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Resources for eCommerce
Customer Catch-Up Workshop September 1 (Ep 3)
Join the Replyco team for a customer workshop to discuss new features and updates, plus share your own ideas, feedback and questions. Join the conversation.
43 Customer Appreciation Tactics that Can Improve Brand Loyalty
Want to show buyers you value them and encourage brand loyalty? Use our guide to determine the best customer appreciation method(s) for your business.
Sprint 8 Offers Better Dashboard & Reporting, New Dark Mode Theme and More
The Replyco Sprint 8 update provides eCommerce sellers with a host of useful tools to better manage communications, including our new Dashboard.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.
5 Customer Service Books Every eCommerce Seller Should Read
Customer service is the key to eCommerce success. Here are five books that offer real-world advice to help you take yours to the next level.
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What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.