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Resources for eCommerce

How to Remove Negative Feedback on eBay (Tips for Sellers)

Discover your options as a seller and the steps you should take to remove negative feedback on eBay. Plus, find tips for improving future reviews.

April 24, 2021 - customer feedbackeBaytips

How to Sell Like-New Items on Amazon Renewed

Explore everything eCommerce pros need to know about Amazon Renewed — including the definition, allowed items, how to get started and more. 

April 21, 2021 - Amazonecommercetips

How eCommerce Seller ShopMonk Improved Customer Support by 30%

Learn how successful eCommerce seller ShopMonk used Replyco helpdesk software to slash response times by 30% and improve customer support.

eBay Account Suspensions: Types, Reasons & Ways to Fix Them

eBay account suspensions can be stressful, costly and even devastating to your eCommerce business. Here are some tips for avoiding or fixing them.

April 17, 2021 - eBayecommercetips

How to Calculate Shipping and Handling Costs so You Don’t Lose Money

eCommerce sellers need to calculate shipping and handling costs on all items to avoid losing money or setting prices too high. Here’s how to do it.

April 16, 2021 - ecommerceshippingtips

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What eBay Star Colors Mean + How to Improve Yours - Replyco Helpdesk Software for eCommerce

What eBay Star Colors Mean + How to Improve Yours

From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.

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Customer service

32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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eBay’s Policy

Navigating eBay’s Policy Against Contact Information in Messages

eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.

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