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Resources for eCommerce

Selling on Amazon Australia and the Keys to Great CX

Learn how to reach new customers on Amazon Australia & gain insights on how to avoid falling victim to the silent killer of sales.

5 Ways to Offer Free Shipping Without Losing Money

Free shipping is a great way to increase sales, but you need to avoid losing money in the process. Here are 5 ways to ship free and still make a profit.

June 2, 2021 - ecommercehow-toshipping

How Cheeky Zebra Saved 1.5 Hours per Day & Improved Customer Service

Learn how eCommerce seller Cheeky Zebra uses Replyco to reduce manual efforts and save time while taking customer service to the next level.

How to Write Better eBay Product Descriptions (& Make More Sales)

Learn how to create eBay product descriptions that get shoppers’ attention, lead to more sales and help your company grow.

How to Build a CRM Strategy as Good as Amazon’s

Want to grow your eCommerce business and take profits to new heights? Put together a stellar CRM strategy by learning from the best: Amazon.

May 18, 2021 - AmazonCRMcustomer service

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Customer Expectations - Replyco Helpdesk Software for eCommerce

Customer Expectations: 18 Things Today’s Shoppers Want

Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.

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32 Customer Service Facts You Can’t Afford to Ignore

Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.

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