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Resources for eCommerce

Customer Acquisition vs. Customer Retention: Stats, Trends & Tips

Should you focus more on customer acquisition, customer retention or both? Learn about the stats, trends and tips for improving them here.

25 Rules for Great Customer Service: Your Step-by-Step Guide

We’ve compiled data from tons of resources to list the top 25 rules for great customer service. Here’s your ultimate guide.

Are eBay Promoted Listings Worth the Spend?

Should you use eBay promoted listings to enhance product visibility or save yourself the burden of extra fees? The eCommerce experts at Replyco break it down.

February 16, 2021 - eBayecommercemarketing

19 Ways to Conquer Fear of Rejection in Sales

Working in sales is tough, but it can also be incredibly rewarding. Here are 19 ways to overcome your fear of rejection when making pitches.

February 16, 2021 - how-toSalestips

Customer Expectations: 18 Things Today’s Shoppers Want

Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.

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5 Tips to Issuing an Effective Apology - Customer Service Tips

5 Tips for Issuing an Effective Customer Apology

Issues frequently arise that necessitate apologizing to customers. Here’s everything eCommerce pros need to know about saying “I’m sorry” the right way.

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State of eCommerce: Buyer Habit Trends

More shoppers are buying online than ever before. Let’s take a look at what items are most popular and how eCommerce sellers can set themselves up for long-term success.

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Pricing Strategies

23 Pricing Strategies Any eCommerce Seller Can Use to Increase Sales

Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business.

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