Learn. Connect. Engage.
Sign up to receive the latest in online selling, get tips on customer service and learn from industry experts.
Resources for eCommerce
Using Customer Service as a Marketing Strategy
In this edition of “Notes from the C-Suite Desk,” Jodi offers common sense tips on how to use great customer service to achieve marketing and sales goals.
5 Ways to Prepare Your eCommerce Store for the Holidays
‘Tis the season! Slay the holidays by making sure these 5 areas of your eCommerce business are prepped, perfected and ready for the shopping rush.
Read This and Save 30 Minutes per Day on Customer Messaging
What would an extra 30 minutes per day mean to you as an eCommerce seller? Use these tried-and-true methods to save time every day on customer messaging.
Navigating eBay’s Policy Against Contact Information in Messages
eBay sellers who include prohibited info in messages experience send errors and worse. Learn how to navigate this policy to keep your account running smoothly.
5 Customer Service Books Every eCommerce Seller Should Read
Customer service is the key to eCommerce success. Here are five books that offer real-world advice to help you take yours to the next level.
Popular
You may also like
What eBay Star Colors Mean + How to Improve Yours
From yellow to silver shooting stars, learn what all of those eBay star colors mean. Plus, find ways to improve your own star ranking as a seller.
Customer Expectations: 18 Things Today’s Shoppers Want
Over the years, customer expectations have changed signficantly. Here are 18 things today’s shoppers want.
32 Customer Service Facts You Can’t Afford to Ignore
Your customer service affects everything from profits to employee retention. Here are 32 customer service facts and stats that you can’t afford to ignore.